Privacy Policy

Basic information on data protection

CONTROLLER: Greencourt, S.L. (hereinafter, Greencourt).

PURPOSE: To manage the sending of requested information, as well as the correct provision of requested services and the resolution of doubts and queries. Data will be retained as long as a relationship exists between the parties and, in the event that we send commercial emails, as long as you do not object to this processing.

LEGAL BASIS: Performance of a contract and consent of the data subject.

RECIPIENTS: Greencourt will not transfer user data to third parties, except for legal obligation or when a contractual relationship exists, for which the corresponding confidentiality clauses will be established and prior authorization will be requested from the user.

RIGHTS: To access, rectify, and erase data, as well as to object to processing and other rights explained in section 6.

1_ Who is the data controller?

This is the relevant information about the Data Controller of the personal data processed and provided by users:

DATA CONTROLLER

Identity: Greencourt, S.L. (hereinafter, Greencourt).

Address: C/ Manolo Hugue, 2, 08182 Sant Feliu de Codines (Barcelona)

Phone: 93 676 05 16

Email: info@greencourt.es

2_ What is the legal basis for data processing?

The legal basis for data processing is the execution of the contact form and the new client registration form on the Greencourt Website (“Contact us”). This form is completed by the data subject, thereby giving their full consent for the processing of their personal data. This data will be processed with the utmost confidentiality and with the sole purpose of managing the relationships we establish with users through the Greencourt Website.

3_ What information do we process?

The information we receive from users is collected as outlined below.

a) Information that users provide directly to us: Greencourt collects and stores certain information that the user enters on the Greencourt Website or provides to us in any other way.

Information request: The information that the user provides to us when requesting information on the Greencourt Website, via the contact form (name, phone, and email), or when the user wishes to purchase any of our services or products: in this case, they must register as a client and, for this purpose, must provide the following data (name, date of birth, phone, address, postal code, city, and country).

Data quality: The user must guarantee, both to Greencourt and to third parties, the quality of the information and personal data provided through the Greencourt Website. This implies that all personal data and information provided must be real, truthful, up-to-date, and belong to the user and not to third parties. In cases where they belong to third parties, we understand that this is with their consent and we request that this third party be invited to review our legal texts as soon as possible.

Data modification: The user must notify Greencourt of any modification to the personal data provided, being responsible in all cases for the truthfulness and accuracy of the data supplied at all times.

b) Information that users provide to us indirectly:

Data derived from Website usage: Greencourt collects data derived from the user’s use of the Website each time they interact with it.

Data derived from “cookies”: Greencourt uses its own and third-party cookies to facilitate navigation for its users.

4_ For what purpose do we process data?

PURPOSE OF PROCESSING

Service provision: For those services or information that the user requests through the contact form (“Contact us”) on the Greencourt Website.

Operational service communication: We may use the personal data that the user provides to us to send email communications to the user regarding the operation of the service.

Promotional messages with opt-out option: With the user’s consent, Greencourt may use the personal data we obtain to send commercial emails related to our products and the services we provide. In any case, the sending of new commercial emails can be avoided by requesting it at the email address info@greencourt.es
or via the link that appears in the body of each email, and, consequently, Greencourt will immediately cease sending the aforementioned information.

Data transmission to third parties (exceptions)

_ If strictly necessary for the requested services, in cases where Greencourt collaborates with third parties.

_ When Greencourt has express and unequivocal authorization from the user.

_ When requested by a competent authority in the exercise of its functions (to investigate, prevent, or take action regarding illegal activities).

_ If required by regulation.

_ Territory: The service provided by Greencourt is carried out from Spain.

How long will we retain the data? Greencourt will retain the user’s personal data for the time necessary to fulfill any of the objectives mentioned in this Privacy Policy, comply with current legislation, regulatory requirements, and relevant orders from competent courts or, in any case, until the data subject requests its deletion or objects to its processing.

5_ To which recipients is the data communicated?

As indicated in the previous section, the personal data collected by Greencourt will be used exclusively for the purpose defined on the Greencourt Website. To achieve this objective and ensure the correct provision of the service, Greencourt may share certain personal data of users:

Upon legal request, Greencourt may share information with executive authorities and/or third parties regarding information requests related to criminal investigations and alleged illegal activities.

With the user’s consent: in addition to what has been established above, the user will be informed if any information about them is disclosed to the website’s commercial partners, or to third parties, for purposes other than those stated on the Greencourt Website (for example, for commercial purposes), so that they have the opportunity to decide not to share their information. None of the above data communications will include selling, renting, sharing, or otherwise disclosing customers’ personal information for commercial purposes in a manner contrary to the commitments acquired in this Privacy Policy.

6_ What rights does the user have regarding the data they provide?

The user may exercise the following rights before Greencourt:

_ Right to request access to personal data concerning the data subject.

_ Right to request their rectification (inaccurate data) or erasure (when the data is no longer necessary for the purposes for which it was collected).

_ Right to request the restriction of their processing, in which case we will only retain them for the exercise or defense of claims.

_ Right to object to processing. Greencourt will cease processing the data, except for compelling legitimate reasons, or for the exercise or defense of possible claims.

_ The exercise of the aforementioned rights is highly personal, so it will be necessary for the user to prove their identity. To exercise the rights provided by law, the user can contact Greencourt via email at info@greencourt.es or by written communication addressed to the address listed in section 1 of this Policy. The communication must contain the following data and documents:

_ Name and surname of the data subject, attaching a photocopy of their ID card (DNI) or another valid identifying document and, if applicable, of the person representing them; the use of an electronic signature will exempt the presentation of these documents.

_ Indication of the data subject’s address and a specific request (the right they intend to exercise).

_ The user will also have the right to lodge a complaint with the corresponding Supervisory Authority, when deemed appropriate.

7_ How do we protect our users’ data?

Greencourt informs the user that it has adopted the necessary technical and organizational measures required by current Data Protection regulations to guarantee the security of their data, in order to prevent its alteration, loss, unauthorized access, or processing.

As mentioned, personal data provided by users through the Greencourt Website will not be transferred to other entities or companies for their own purposes. However, some companies subcontracted by Greencourt may have access to personal data and personal information, always under the exclusive control of Greencourt, with the sole purpose of providing a necessary service for the proper functioning of the Greencourt Website.

8_ Cookies

Greencourt informs that it has cookies installed on its systems. Cookies are small text files that the browser stores on your computer’s hard drive. By accessing the Greencourt Website, the server will be able to recognize the cookie and provide information about your last visit, improving or facilitating the browsing experience. You can find more information about this in our Cookie Policy.

Most browsers automatically accept the use of cookies, but you can configure your browser to notify you on your computer screen about the reception of cookies and, in this way, prevent their installation on your hard drive.

9_ Modifications

Greencourt reserves the right to modify this Privacy Policy in accordance with the applicable legislation at any given time. Therefore, it is recommended that the user periodically review this Privacy Policy in order to be informed about the processing and protection of personal data, as well as their rights.

10_ Applicable legislation

This Policy will be governed and interpreted in accordance with Spanish legislation, as will the resolution of any controversy or divergence related to this website. The use of the services of this website implies express acceptance of Spanish jurisdiction.

Last updated: July 2018.